Our terms and conditions
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Age Restrictions for the Supply of Alcohol
Pursuant to the Licensing Act 2003 it is an offence for any person under the age of 18 to buy, or attempt to buy, intoxicating liquor subject to a maximum fine of £1,000, or for any person over the age of 18 to buy intoxicating liquor on behalf of any person under the age of 18, subject to a maximum fine on conviction of £5,000.
Pursuant to the Licensing Scotland Act 2005 it is an offence for any person under the age of 18 to buy, or attempt to buy, intoxicating liquor subject to a maximum fine of £200, or for any person over the age of 18 to buy intoxicating liquor on behalf of any person under the age of 18, subject to a maximum fine on conviction of £5,000 and or 3 months imprisonment.
We are committed to being a responsible seller of alcohol and take all necessary steps to ensure that our products are not sold or sent to persons under 18. The website must only be used by those over 18. We operate a 'think 25 policy.' Our couriers may ask for ID in the form of a passport or driving license if they have reason to believe the recipient of our goods looks under 25.
In making a purchase of alcohol from Vino Vero Ltd you are accepting these Terms & Conditions and you agree to provide Vino Vero Ltd truthful and accurate information and act in accordance with the Licensing Act of 2003 or where applicable the Licensing Scotland Act 2005.
Please see our delivery page for full details.
Vino Vero Ltd will not be held responsible for delivery failures beyond our reasonable control.
Estimates for delivery times are best-possible indications only and are not intended to be binding.
Out of stock, non-delivery, cancellations and refunds
If you believe a wine from Vino Vero Ltd is spoilt or if a bottle has broken then we will replace it with the same wine or if this is not possible another wine of similar value.
You may cancel your order for any reason up to and including 7 working days from the date of delivery of your order, provided all the bottles are unopened and intact.
We will refund the price of the order excluding any delivery charge and less the cost incurred to collect the wine.
Sometimes wines may go out of stock. We shall contact you to inform you of any potential delay or offer you an alternative wine of equal value.
Claims for non-delivery must be made within two weeks of your order date.
Vino Vero Ltd is bound by the Data Protection Act 1998.
All information (including credit card details) is sent and received using certified secure e-commerce software.
All copyright, database rights, trademarks and any other intellectual property rights in and to the content on this website, such as text, graphics, logos, banners, images, buttons, are the sole property of Vino Vero Ltd or the applicable licensor.
Any use (including copying, reproduction, duplication, transmission, or display of the content of this website, without the express written permission of Vino Vero Ltd for purposes other than the viewing of information or for ordering purposes, is strictly prohibited.
All prices quoted on this website are duty-paid and inclusive of VAT.
Prices are subject to change without prior notice.
Retention of Title
Title to our Goods shall remain vested in Vino Vero Ltd and shall not pass to you (the Buyer) until the purchase price for our Goods has been paid in full and received by us.
We shall not be held liable for any failure(s) to meet our obligations where the failure(s) are caused by circumstances beyond our reasonable control.